• Lockers are for day use only. Any belongings left in an unrented locker over night will be taken out.
• Never keep valuables in a locker. The Epicenter is not responsible for any lost, stolen, or missing items.
• The digi-locks work the following way:  A. Hit the “C” key to clear.  B.  Enter you own 4 digit code.  C.  Hit the lock icon picture to lock.   D.  repeat these steps to open.
• Any member renting a locker agrees to the following terms and conditions:
  • Never keep any valuables in a rented locker.  The Epicenter will not be responsible for any lost or stolen items.
  • If payment is not made for a rented locker, the contents will be emptied.
  • If for any reason a rented locker is not recorded in the locker reservation book and the locker is opened and cleared of contents, the belongings will be kept in a bag with the locker number attached.  Because we are unable to verify contents, The Epicenter will not be responsible for any missing items.  For this reason, we reiterate that anything valuable should never be kept in a rented or unrented locker.  If the locker is opened and cleared due to employee error, the member will receive a free month of locker rental.
• Shorts must be worn in the saunas at all times.

Memberships cannot be sold for more than 12 months. In most cases members who prepay will get bonus months added on for prepaying their membership. If a member cancels and is entitled to a refund, bonus months are never refunded or calculated in the refund. The first 12 months are the only months that can be refunded. If the refund is requested after the initial 12 month period it is bonus months and a refund is not allowed for those additional months that were given for free.

1. All PT and Pilates packages and sessions are non-refundable if a cancellation request is not received within 3 business days of the purchase date. This includes any phone orders for personal training sessions. This also includes any monies paid for camps or clinics for members or non-members of The Epicenter.
2. 3 day cancellation request: If a cancellation request is delivered or mailed within 3 days of the purchase date for personal training and Pilates sessions, a refund will be processed. A requested certified letter can be sent to: Epicenter Seattle - 1419 3rd Avenue, Seattle, WA 98101.
3. Personal trainers or instructors are subject to change. Refunds will not be issued due to a personal trainer change.
4. If for any reason The Epicenter facilities are permanently closed, the Epicenter must provide a facility within a 10 mile radius of the current Epicenter location. If a facility is not provided you may cancel the PT and Pilates contract.
5. Each time a session is used the member must sign off on a session used form.
6. If approved by management, PT sessions can be transferred from one member to another but the maximum sessions that can be transferred is 5 one hour sessions.
7. There is a 24 hour cancellation policy on all training sessions. Members are liable to be charged for any session cancelled less than 24 hours prior to the scheduled appointment.
8. All PT and Pilates sessions will expire if not used within 6 months of purchase.
9. All PT and Pilates sessions must be paid in full within 30 days of purchase. If for any reason a package is not paid in full within 30 days, the client agrees to have those sessions deducted from their credit card or EFT on file.
10. Personal training sessions cannot be used as Pilates sessions and Pilates sessions cannot be used as Personal Training sessions.  No exceptions.

1. You may register for classes 24 hours in advance with the front desk.
2. Registration can be done by calling in your request or in person at the club. Registering for a class guarantees your spot up to class start time.

1. Tanning can be purchased in individual sessions, packages, or monthly unlimited.
2. The maximum tanning time is 10 minutes and a person can only tan once every other day, including the unlimited packages.
3. Tanning reservations can be made up to 7 days in advance but you can only have your name in the reservation log 3 times. This allows all tanners the opportunity to book great reservation times.
4. All tanners are required to wear proper eye protection.
5. It is recommended to use an indoor tanning lotion.
6. Only one person is allowed in a tanning room at a time.
7. Children cannot be brought into the tanning rooms, Minimum age limit to tan is 16 years old.

1. All guests must register and fill out a guest profile card upon entering the club.
2. Non-member guests wishing to use the club must pay a $15 guest fee, good for that day only.
3. All non-member guests who are not accompanied by an Epicenter staff member must leave photo ID at the front desk.
4. Non-member guests wishing to view the club must be accompanied by an Epicenter staff member, regardless of whether they are with a member, on a guest pass, or just walking in.
5. Guests must follow all other policies including dress guidelines.

1. Shirts, shorts or sweats, and shoes are required in all areas other than locker rooms.
2. All areas require workout clothes such as sweat suits sweat shirts and pants, t’shirts, tank tops, etc.
3. Shorts are required at all times in the dry sauna and steam rooms.
4. Street clothes, especially jeans, are not allowed in any exercise area due to abnormal wear and tear on upholstery and flooring.
5. Obscene language, pictures, or verbiage is not permitted on any clothing worn at the club. This will be determined at the full discretion of the club management.

1. To obtain a corporate membership, a corporate profile must be filled out by our Corporate Account Manager (CAM) and a corporate agreement must be signed.
   
2. Once a corporate membership is obtained, it will remain current by:
   a. maintaining a minimum of 10 employees on a current membership at The Epicenter, or
   b. distributing the corporate rates 1x per month to all employees through email, internal notice, or paychecks, and allowing an Epicenter CAM do a corporate on-sight 1x per quarter
3. All employees will save the enrollment and processing fees.
4. Any employee wishing to join will pay their first and last months dues and will need to pay an activation fee at the current price to start.
5. “Founding” membership privileges apply to all corporate employees joining during the “Founding” membership phase.
6. If an on-site is not done once every 6 months, The Epicenter, at its sole discretion, can opt to cancel the corporate membership by submitting a 30 day notice to cancel or, bring the corporate to the current corporate dues rate.

1. All certificates and coupons expire after 12 months of the issue date if an expiration date is not listed.
2. The Epicenter reserves the right to refuse service to anyone.
3. The management may cancel any membership at any time in their full discretion. The canceled member will receive any prorated prepaid dues but they will not receive any enrollment or processing fees paid.
4. All rules and policies are subject to change at any time.
5. No smoking, tobacco products, alcohol, firearms, or drugs are allowed on the premises at any time.
6. Any person smelling of alcohol or marijuana will be subject to loss of membership and must leave the premises immediately.
7. Swearing is not allowed at any time in the facility.
8. Any member who intentionally or aggressively tries to intimidate or verbally abuse a staff person or fellow member will have their membership terminated.
9. Any person with health limitations must first contact a physician before using the facility.
10. Epicenter, it director’s, owners, and employees, are not responsible for lost, stolen, or damaged items.
11. All suggestions, requests, and complaints must be communicated on-line or at the front desk. Those leaving their name, phone number, or email address will get a response within 48 hours.
12. Any member who joins over the phone or by email and does not sign their agreement, can be charged up to $20 per visit to the facility for each use.

1. You must wipe your machine down after every use.
2. Please re-rack your weights when you are finished with the machine.
3. Based on usage, there may be time limit for cardio machines during prime time hours.